Elzab self-service checkout ONLINE
Now, customers can scan and pay for their purchases themselves, easily and conveniently. This is facilitated by an intuitive interface that allows for efficient and quick customer self-service. The entire process is fully integrated with the Insoft PC-POS checkout software. A sales assistant ensures the smooth operation of multiple stations simultaneously.
Elzab self-service checkout ONLINE
The ELZAB self-service checkout includes:
- 15-inch IIYAMA monitor,
- Saturn scale with Magellan scanning module,
- checkweigher,
- fiscal printer,
- optional: handheld barcode scanner.
During implementation, the cash register should be equipped with any payment terminal supported by INSOFT software.
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The benefits of a self-service checkout include:
- clearing queues in the store,
- quick shopping – on average up to 20 products per basket,
- optimization of staff working time, possibility of allocating store employees to other activities - increasing employee efficiency,
- increased customer satisfaction through independent shopping from start to finish,
- improving the image of the retail chain.
Self-checkout is a response to a growing trend – the self-service trend. More and more consumers want to use automated self-checkout solutions that allow them to avoid queuing and speed up the shopping process. According to research conducted by Mastercard, 51% respondents are happy to use self-checkout systems, where customers scan items and pay for their purchases themselves.*
Self-service is gaining momentum
We're currently seeing a growing trend toward self-service. This applies to both in-store and online services. Self-service pickup points, bots, and artificial intelligence-based solutions are emerging. All of this allows customers to serve themselves and make purchases at any time and place convenient for them.
Retail chains are no exception – they are adapting to the current trend by implementing self-checkout systems. Young consumers are particularly likely to use this solution – 57% aged 18-29 and 55% aged 30-49 prefer this method when making a purchase.** People in this age group also readily use fast payment methods such as contactless payments (by card or phone). Such solutions allow consumers greater independence in the shopping process.
Checkout queues are the main problem of retail chains
Checkout lines are the most frustrating aspect of shopping. A full 71% of consumers are dissatisfied with long lines in stores, and 47% consider them the most irritating aspect of shopping, primarily due to the waste of valuable time. Consumers are irritated by slow and rude cashiers.* Stores that manage these lines can significantly improve customer loyalty. Self-checkout may be one solution.
Self-service checkout
When using a self-checkout, customers scan items by holding them close to the reader and following voice prompts and on-screen instructions. The simple and intuitive interface simplifies the entire process from scanning to paying for their purchases. After scanning all items, the customer pays cashlessly, bags them, and thus completes the transaction. It's simple, fast, and convenient!
Why choose the ELZAB self-service checkout?
There are several manufacturers of self-service checkouts on the market. One of the options is the ELZAB self-service checkout with a cashless payment module.
The entire cash register system is fully integrated with Insoft's PC-POS software. It also offers multi-language support. The cash register features a unique design and adjustable size.
The ELZAB self-service checkout in its full configuration consists of the following devices:
During implementation, the cash register should be equipped with any payment terminal supported by INSOFT software.
The ELZAB self-checkout configuration is versatile. The store owner decides which peripherals will be required. For example, the ELZAB self-checkout can be purchased with just the scanner (without the Saturn scale). Additionally, the checkout area can be enlarged or completely omitted.
It's important to note that the checkout scale is a crucial element of the self-checkout. Thanks to the product weight embedded in the barcode, it allows for the detection of unscanned goods (located in the storage area) or the detection of secured goods (alcohol, cigarettes).
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Self-service checkout – uses and advantages
Self-checkout is ideal for smaller grocery stores and drugstores. It can also be used in larger stores, such as hypermarkets. It will reduce long customer queues and shorten shopping times. It will positively impact the store's image in the eyes of customers and ensure the satisfaction of making purchases independently.
Additionally, it will allow for better optimization of staff time and improve employee productivity – a single sales assistant is enough to operate multiple self-checkouts. This will also contribute to cost reductions and reduce the workload of the customer service team.
* Study "Are Poles ready for cashierless stores?" Mastercard, 2017
**Data from Cisco Customer Experience Report for Retail Shopping Industry, May 2013
Specification
| Electronic copy | Yes |
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| Mechanism type | thermal |
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| Number of characters per line | 40 |
| Paper width | 57mm |
| VAT rates | 7 |
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